The letter has been filed.
The deadline is running anyway.
Post arrives: a tax assessment, a dunning letter, a collection agency notice, a claim. Each of these documents creates an obligation, a deadline or a risk — and each of them gets filed first. Who picked it up, what has to be decided and when it becomes too late is in no system.
What does this letter require from us, by when, and who has picked it up?
The arrival
Post, portal, shared mailbox. The route to the right person is a shout across the room.
The deadline
It is in the document. Whether it made it into a calendar becomes clear when it has passed.
The effect
Provision, payment, appeal: the decision gets made, the document stays in the folder, the reasoning stays in someone's head.
The data is usually there. It just takes effect in different systems at different times.
From the transaction to the decision.
Four steps, and the same cross-functional capabilities across every one of them.
- Cases
- Controls
- Authorities
- Evidence
What comes together.
Every module is a standalone entry point. This chain shows what comes together once several of them run on the same finance data model.
Documents Intake · classification
Pilot / validation
Reads the document, recognises the type and the fields and files it with its finance context: entity, counterparty, amount, deadline, reference.
Cases & exceptions Owner · deadline
In active development
The document becomes a record with an owner, a date and a decision. Not a reminder, not a shout.
Contracts Reference · obligation
In active development
Where the letter belongs to an existing obligation, it hangs on it — not next to it.
Accounting & close Provision · period
In active development
Where a provision or accrual becomes necessary, it comes from the record and carries its basis.
Control & evidence Chain of evidence
Verified in product
Document, decision, effect and timestamp stay connected and can be read back later.
The chain of financial effects.
The deadline is carried and kept visible. Meeting it is the job of the person who picked up the record — FinanceOS does not decide in place of whoever is responsible.
Who decides, and what stays of it.
Appeal, pay, provide or escalate — inside the authority that applies to this entity and this amount. The decision stays on the document, with its basis and its timestamp.
The boundary we do not move.
Document source
The filing stays where it is — mailbox, portal, DMS. FinanceOS reads the document and attaches the finance context.
ERP and accounting
The provision and the payment are posted there. FinanceOS runs the record and hands over the basis.
Legal advisers and authorities
Proceedings and correspondence stay outside. FinanceOS carries what follows from them financially.
What we can evidence here — and what we cannot.
What is not marked, we do not claim. The full state per capability is on the module pages and under what we can evidence today.
Three questions from the first conversation.
Is this a document management system?
No. A DMS files and retrieves. This chain starts after that: which obligation, which deadline and which decision follow from the document, who picks it up, and how you can later see that it was handled.
Does FinanceOS detect the deadline automatically?
Classification and field extraction support the assignment; their maturity is stated below. The deadline is carried as a field on the record and kept visible. Meeting it is the job of the person who picked up the record.
What happens to a document nobody can assign?
It stays an open record with an owner instead of an unread PDF. An unclear case is a state you can see and escalate — that is the difference from a filing.
Thirty minutes on one of your own incoming cases.
Bring this case as it looks in your organisation. We work through it on your example and say where a common finance layer holds and where it does not.